What is an extrait de parfum?

Extrait de parfum is the highest concentration of fragrance, typically containing 20–40% aromatic oils compared to 5–15% in eau de toilette. This rich composition delivers exceptional longevity, a refined opening, and a depth that evolves gracefully on skin over many hours.

At LUXÉ PARFUM, every fragrance in our collection is composed as an extrait — not as a louder version of something else, but as a form designed to endure with elegance and restraint.

How do I choose the right fragrance?

Fragrance is deeply personal. Start by exploring our collection families: Floral for romantic and luminous compositions, Woody for warm and grounded scents, and Fresh for clean, vibrant profiles. Consider when and where you will wear the fragrance — day, evening, office, or occasion.

We recommend testing on your skin rather than a paper strip, as body chemistry significantly affects how a scent develops. Allow 15–30 minutes for the heart and base notes to reveal themselves before making a decision.

How should I apply fragrance?

Apply to pulse points where skin is warmest: wrists, neck, behind the ears, and inner elbows. With extrait concentrations, one to two sprays are sufficient. Avoid rubbing wrists together, as this can crush the top notes and alter the composition.

For a subtle, all-day presence, spray into the air and walk through the mist, or apply lightly to clothing from a distance. Never apply directly to silk or delicate fabrics.

How long does shipping take?

Standard shipping within Vietnam typically takes 2–5 business days. Express shipping is available at checkout for 1–2 business day delivery in major cities.

International orders may take 7–14 business days depending on destination and customs processing. You will receive a tracking number by email once your order has been dispatched.

Are your products authentic?

Yes. Every fragrance in our collection is 100% authentic, sourced directly from authorized distributors and brand partners. We never sell counterfeits, grey-market goods, or repackaged products.

Each bottle is inspected before dispatch to ensure it meets our quality standards. If you ever have concerns about authenticity, contact us with your order details and we will provide verification documentation.

Can I return an opened fragrance?

Due to hygiene regulations and the nature of fragrance products, opened or used items cannot be returned. Unopened products in original packaging with intact seals may be returned within 14 days. Please see our Refund Policy for full details.

Do you offer gift wrapping?

Yes. We offer complimentary luxury gift wrapping on all orders. Select the gift wrap option at checkout and include an optional personal message, which we will print on an elegant card enclosed with your gift.

Gift sets and limited edition coffrets arrive in presentation boxes designed for gifting and do not require additional wrapping.

How should I store my fragrance?

Store your fragrance in a cool, dry place away from direct sunlight and temperature fluctuations. Avoid bathrooms where humidity and heat can degrade the scent over time.

Keep the bottle upright with the cap securely closed. Properly stored, an extrait de parfum can maintain its character for several years. If the color or scent changes noticeably, it may be time to replace the bottle.

Do you ship internationally?

We currently ship to select countries worldwide. Available destinations are shown at checkout. International customers are responsible for any customs duties, taxes, or import fees charged by their country.

How can I contact customer support?

Reach us at support@luxeparfum.com or call +84 123 456 789. Our team is available Monday to Friday, 9:00 AM – 6:00 PM (ICT). We aim to respond to all inquiries within one business day.

For order-specific questions, please include your order number in your message so we can assist you as quickly as possible.