Welcome to LUXÉ PARFUM. These Terms of Service govern your access to and use of our website, products, and services. By visiting our site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.

We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date. Your continued use of the website after changes are published constitutes acceptance of the revised Terms.

Use of Website

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to use the site in any way that violates applicable laws, infringes the rights of others, or restricts anyone else’s use and enjoyment of the site.

Prohibited activities include attempting to gain unauthorized access to our systems, transmitting harmful code, scraping data without permission, impersonating LUXÉ PARFUM, and using automated tools to interfere with site functionality. We reserve the right to suspend or terminate access without prior notice.

Account Registration

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate, current, and complete information and to update it as necessary.

Notify us immediately at support@luxeparfum.com if you suspect unauthorized use of your account. LUXÉ PARFUM is not liable for losses arising from your failure to safeguard account information.

Products & Pricing

All products are subject to availability. We make every effort to ensure descriptions, images, and pricing are accurate; however, errors may occur. We reserve the right to correct errors and to modify or discontinue products at any time without prior notice.

Prices are listed in the currency shown at checkout and may change without notice. Promotional offers are valid for the stated period only and cannot be combined unless explicitly permitted. Fragrance compositions and packaging may differ slightly from images shown without constituting a defect.

Orders & Payment

When you submit an order, you are making an offer to purchase at the price and terms stated at checkout. We may accept or reject any order due to unavailability, pricing errors, suspected fraud, or shipping restrictions.

Payment must be made in full at the time of order. By providing payment information, you represent that you are authorized to use the selected method. Order confirmation does not constitute acceptance; acceptance occurs upon dispatch or shipping confirmation.

Shipping & Delivery

Estimated delivery times are provided for guidance only and are not guaranteed. Delays caused by carriers, customs, or events beyond our control do not entitle you to cancel an order after dispatch, except as required by law.

Risk of loss passes to you upon delivery to the carrier. You are responsible for providing a correct shipping address. We are not responsible for failed deliveries due to incorrect address information.

Returns & Refunds

Returns and refunds are governed by our Refund Policy, incorporated into these Terms by reference. Nothing in these Terms limits your statutory rights as a consumer where applicable.

Intellectual Property

All content on this website — text, graphics, logos, images, photography, videos, and design — is the property of LUXÉ PARFUM or its licensors and protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or exploit any content without our prior written consent. The LUXÉ PARFUM name, logo, and related marks are our trademarks. Unauthorized use is strictly prohibited.

Disclaimer of Warranties

Our website and products are provided on an as-is basis to the fullest extent permitted by law. We do not warrant uninterrupted or error-free operation. Individual scent perception varies based on skin chemistry and environment.

Limitation of Liability

To the maximum extent permitted by law, LUXÉ PARFUM shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim in the twelve months preceding the event.

Governing Law

These Terms are governed by the laws of Vietnam. Disputes shall be subject to the exclusive jurisdiction of the courts of Vietnam, unless mandatory consumer protection laws require otherwise.

Contact Us

Questions about these Terms? Contact support@luxeparfum.com or call +84 123 456 789. Available Monday to Friday, 9:00 AM – 6:00 PM (ICT).